FAQ / Policies

๐Ÿ•’ Processing Time

Some items are premade and ready to ship right away.

Made-to-order items takeย 1โ€“3 business days to prepare before shipping or local delivery.

๐Ÿšš Shipping

All orders ship via USPS.

T-shirts usually ship First Class; sweatshirts and hoodies ship Priority Mail.

Typical delivery time is 2โ€“5 business days after processing.

PO Boxes are accepted.

๐Ÿ“ฆ Local Pickup & Delivery

If youโ€™re in Wasilla, Palmer, or the Mat-Su Valley area, you can select Local Pickup/Delivery at checkout.

Iโ€™ll contact you to arrange a convenient time.

๐Ÿ”„ Returns & Exchanges

Because items are made to order, I do not accept returns or exchanges unless your item arrives damaged or incorrect.

If thereโ€™s an issue with your order, please reach out within 7 days of delivery and Iโ€™ll make it right!

๐Ÿ‘• Sizing

All apparel is unisex sizing unless otherwise stated.

If youโ€™re between sizes, I recommend sizing up for a more relaxed fit.

๐Ÿ› ๏ธ Custom & Bulk Orders

I offer bulk orders for businesses, schools, and organizations.

Whether you need staff uniforms with your logo or branded merch to sell, I can help.

Please visit the Custom Orders page or contact me directly for a quote.